Notice

NEWS

2026.08.31

News

【Notice from SAKURA Law Office】Launch of a Special Website for Companies Addressing Defamation and False Information on Employee Review Sites, Social Media, and Online Forums

SAKURA Law Office (Minato-ku, Tokyo / Managing Partner: Kenshiro Michishita) has launched a special website for companies seeking legal support in addressing false information and defamatory content posted on employee review sites, social media platforms, online forums, and other online services, as well as legal support for managing risks to corporate recruitment activities. Our services include requests for the removal of unlawful content and requests for disclosure of sender identification information.

Through legal measures such as removal requests and requests for disclosure of sender identification information, SAKURA Law Office provides legal support to protect companies’ recruitment activities and corporate reputations.

Special Website: https://sakura-lawyers.jp/digitalrisk/lp03/
Telephone: +81-3-6910-0692
Consultations via LINE and email are also available through the special website above.

Job Application Decisions Are Shifting from Job Listings to Reviews and Search Results

In recent years, the way job seekers gather information when choosing a company has changed significantly.

It has become common for job seekers to decide whether to apply for a position after reviewing not only a company’s recruitment website and job listings, but also employee review sites, social media, and search results.

However, posts made by former employees or third parties may include outdated information that no longer reflects the company’s current circumstances, statements that are not based on facts, or defamatory content.

When such posts remain publicly accessible for extended periods of time, they may have the following effects on companies:

  • Reduction in the number of job applications
  • Declined job offers or withdrawal from the recruitment process
  • Damage to the company’s employer brand
  • Increased recruitment costs and longer hiring periods

Some Issues Cannot Be Addressed Through Recruitment Communications Alone

Even when companies enhance their recruitment websites and owned media, employee review sites often appear prominently in search results when job seekers search for the company’s name.

As a result, even companies that actively invest in recruitment communications may lose potential applicants because of negative information available online.

To protect a company’s ability to compete for talent, it is important to take a two-pronged approach combining proactive communications through recruitment and employer branding with legal measures against unlawful online content.

Legal Support We Provide

SAKURA Law Office provides the following legal services to help companies protect their employer brands and corporate reputations:

  • Requests for removal of content from employee and company review sites
  • Legal responses to defamatory content on social media and online forums
  • Requests for disclosure of sender identification information to identify posters
  • Consideration and pursuit of claims for damages against posters
  • Ongoing legal advice concerning search results and digital risks generally

After reviewing each company’s circumstances, we conduct a legal assessment of the relevant posts and propose an appropriate course of action based on applicable laws and judicial precedents.

This Is Not a Service for Removing Inconvenient or Unfavorable Reviews

Legitimate opinions based on actual experiences and criticism based on facts are information that companies should take seriously, and we do not seek their removal merely because they are unfavorable to the company.

Our legal services are intended to address posts that contain false information or are otherwise unlawful, including content constituting defamation, insult, or damage to business reputation.

Removal requests without sufficient legal grounds may instead damage a company’s reputation.

SAKURA Law Office carefully reviews the content of each post and clearly explains the scope of available legal measures and the prospects of taking action before proposing an appropriate course of action.

Comment from Our Partner Attorney

As the ability to attract talent increasingly affects corporate competitiveness, a single online post can have a significant impact on a company’s overall recruitment activities.

At the same time, not every review is subject to legal action.

Which posts are unlawful, and which should be accepted as legitimate feedback?

We believe that clearly drawing this distinction from a legal perspective helps support sound and sustainable corporate recruitment activities.

(Shunichi Yoda, Partner Attorney)

Contact

Special Website: https://sakura-lawyers.jp/digitalrisk/lp03/
Telephone: +81-3-6910-0692
Consultations via LINE and email are also available through the special website above.

About SAKURA Law Office

SAKURA Law Office provides legal services to companies and individuals concerning online defamation, reputational damage, and other digital risks.

We provide a broad range of legal services for internet-related disputes, including requests for removal of unlawful content, requests for disclosure of sender identification information, and claims for damages.

Firm Overview

Established: January 2020
Address: ARK Hills South Tower 4F
1-4-5 Roppongi, Minato-ku, Tokyo 106-0032, Japan
SAKURA Law Office
Managing Partner: Kenshiro Michishita
TEL: +81-3-6910-0692
FAX: +81-3-6910-0693
Official Website: https://sakura-lawyers.jp/
Our Attorneys: https://sakura-lawyers.jp/lawyer/

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