Our firm provides legal advice on various issues related to internet-based and app-driven businesses. Just like traditional face-to-face businesses, online businesses are subject to numerous regulations, including specific rules unique to internet-based operations, making legal compliance a critical concern.

Business Model Development

When devising a new business model, legality is just as crucial as profitability and scalability. No matter how lucrative a business model may seem, if it is illegal, it cannot be implemented. Even if a small-scale business initially operates under regulatory radar, it will eventually attract attention as it grows. Conversely, business models that appear to be restricted may become legally viable with slight structural modifications or by utilizing legal exceptions.Providing strategic legal guidance on business model compliance requires more than just legal knowledge—it demands an understanding of industry norms, regulatory frameworks, and how similar services achieve compliance. Additionally, a deep comprehension of the client's business goals is essential. Our firm has attorneys with in-house experience at IT companies and extensive expertise in internet businesses, ensuring we can fully support the realization of our clients' business objectives.

Terms of Service Development

Terms of service form the foundation of any service, defining the allocation of risks between the service provider and users. Many businesses attempt to copy existing terms from similar services, but even slight differences in operations may require entirely different provisions. Therefore, a thorough review of the specific business model is essential.It is a common mistake to create terms that are excessively favorable to the service provider. In B2C businesses, unfair terms may be invalidated under consumer protection laws, while in B2B settings, certain provisions may be deemed abusive under antitrust regulations. Additionally, terms of service can play a critical role in ensuring business model compliance by explicitly outlining service details and prohibiting specific actions by users.

Other Compliance Considerations

Beyond the core aspects of service operations, businesses must ensure that supplementary processes, as well as UI/UX elements, comply with legal requirements. For example, when providing personal data to third parties with user consent, businesses must keep records of the date and recipient. Is your company maintaining these records properly? For shared use of personal data or anonymized processing, are you meeting notification and disclosure requirements? In e-commerce, if a business receives payment but faces delivery delays, it must notify the customer via email with specific details. Is your company handling this properly? Does your website comply with advertising regulations, ensuring that promotions meet fair competition standards and do not lead to consumer disputes? Meticulous attention to such details is essential for minimizing legal risks in web service operations. Our firm has attorneys well-versed in relevant regulations who can promptly address any compliance concerns.